Refund policy

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Our policy lasts 30 days. If it has been 30 days since your purchase, unfortunately we can not offer a refund or exchange.

To be entitled to a refund, your item must be unused and in the same condition you received it. You should also be in the original packaging.

All kinds of goods are exempt from return. perishable products such as food, flowers, newspapers or magazines can not be returned. Also we do not accept products that are intimate and sanitary goods, hazardous materials or liquids or gases

Additional items not returnable:.
* Gift cards
* software products for download
* Some health items and personal care

for your return, ask for a receipt or proof of purchase.

There are certain situations where only partial refunds are awarded: (if applicable)
* book with obvious signs of use
* CD, DVD, VHS tape, software, game, cassette tape or vinyl record that was open
* Any. item that is not in its original condition is damaged or missing parts for reasons that are not due to our error.
* Any item that is returned more than 30 days after delivery

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Once your return is received and inspected, we will send you one email to notify you receive your returned item. Also will notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.

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If you have not received a refund, first check your bank account again.
Then, contact the administrator of the credit card. It may take some time until the refund is officially published.
Then, contact your bank. Usually, there is some processing time before a refund is issued.
If you do all this and have not received a refund, please contact us by e-mail atendimento@orgulhoestampado.com.

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Only replace items if they are defective or damaged. If you need to exchange it for the same item, please send us an email to atendimento@orgulhoestampado.com for all assistance to complete your return.

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If the item has been marked as a gift when purchased and shipped directly to you, you will receive a gift of credit in the amount of your refund. Once the returned item is received, a gift certificate will be sent to you.

If the item has not been marked as a gift when purchased, or if the gift giver sent the request be sent to yourself to deliver to you later, we will send a refund to the giver and he will know about its return.

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